Apple Refurbished Products
Frequently Asked Questions:
(1) What are Apple Refurbished Products?
Apple Refurbished Products are pre-owned Apple products that undergo stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo stringent quality refurbishment process.
They are in 100% working condition, and are then sold as refurbished product. As these refurbished products have been unpacked and manipulated, they might however exhibit some minor cosmetic imperfection, such as scratches, marks or discolorations.
Each Apple Refurbished Product:
is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged ( all cables, new boxes, etc.).
includes the operating software originally shipped with the unit and the custom software offered with that system. See each products "Learn More" for more details.
is given a new refurbished part number and serial number.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
Refurbishment procedures follow the same basic technical guidelines as Finished Goods testing procedures.
(2) What should I expect when I purchase an Apple Refurbished Product?
Substantial savings
A fully functional unit with complete documentation
The assurance that the unit meets premiere quality standards, and that its defective components have been replaced by genuine components
All Apple Refurbished Products are covered by 6 months warranty.
(4) A refurbished item that I wanted is no longer available. How can I ensure that I get an item when it's in stock?
Refurbished supply is usually very limited and we often run out of refurbished inventory. We recommend that you act quickly if you see an item that you like. A product will be reserved for you once you've completed checking out and we've received full authorized payment. Please note that some payment methods take longer than others and that availability of a refurbished product is not guaranteed until we receive your full payment.