We are open: Monday to Friday 9am - 6pm (excluding Bank Holidays)

Please note that most account details (invoices, support etc.) can be accessed by visiting the My Account section of the site. If however, you still need to get in touch with us our contact details are below.

By Telephone:

General enquiries:

0844 880 4610 line are open Monday - Friday 9am - 6pm (excluding Bank Holidays). Please remember to use the international dialling code (+44) when calling from outside the UK.

By Support Ticket:

Please visit the Support Tickets section on our website.

By Post

Pyramid Distribution Ltd, Unit 3, Lancots Lane, Sutton Fold, St Helens, WA9 3EX

If you have any comments about a manager our MD is happy to hear them

If you have any general comments or ideas for the site, service or serious complaints you can contact our managing director directly on james.cooke@pyramid.com he is always looking to help.

Additional Information

Telephone:

Longest Wait Yesterday - 46 seconds.

Average Wait Yesterday - 22 seconds.

Support Tickets:

We are currently responding to support tickets within 4 hours.